Sheltered Housing

As they grow older, many people wish to continue to live independently but with a bit of extra support. Tenants of Link sheltered housing Link is committed to helping older people lead independent lives and operates 12 sheltered housing complexes across Scotland’s central belt. Each complex is staffed by a sheltered housing officer, whose presence provides tenants with peace of mind that they have someone to call on in an emergency.

All of our complexes are situated close to shops, GP surgeries and other local amenities, and the regular social activities organised by each offer tenants an enjoyable chance to meet with their neighbours.

Who can apply for Link sheltered housing?

The only qualifying condition that generally applies is that residents must be 60 years old or above. In the case of couple, one partner must be over 60. There is no upper age limit.

An exception to this rule may be made where someone under 60 would benefit significantly from sheltered support – for example, if they have a physical or mental disability.

What does Link sheltered housing offer?

All 12 of Link’s sheltered housing complexes offer tenants a Scottish Secure Tenancy
Each flat is self contained with its own bathroom and a fitted kitchen
A sheltered housing officer offers on-site support for part of the day
A 24-hour alarm call system is provided, with a mixture of on-site and off-site response
Complexes have common areas and offer a variety of social activities

Sheltered housing officers

Each complex has its own sheltered housing officer, who generally works Monday to Friday from 9am to 5pm and can provide tenants with the following support:

Helping new tenants settle in and explaining how everything works
Making regular contact with residents
Dealing with emergencies or contacting family members, friends, a GP or the emergency service
Encouraging social activities at the complex
Reporting and monitoring repairs and maintenance
Assessing tenants’ needs and liaising with families and statutory, voluntary and private agencies to ensure these needs are met

Referring tenants to a Linkwide advice officer who can offer help with welfare rights and benefits queries .

Link’s sheltered housing does not replace any current or future need a tenant may have for ‘care’ services such as home-help, meals on wheels, bathing assistance or help given by a district nurse or other medical practitioners. We are unable to administer medication to tenants, or to offer help with financial affairs other than advice on benefit or welfare rights issues.

Queries or concerns?

If you have any concerns or queries about the sheltered housing services that Link offers, please contact our Customer Service Centre in the first instance on 08451 400 100.

We will be happy to help you or, if necessary, direct you to your local authority or the Care Commission who can deal with concerns or complaints relating to our sheltered housing provision.

Please note

As well as being a landlord, Link Housing Association is registered with the Care Commission to provide Housing Support. This support is part-funded by the local authority and, depending on an individual’s level of income, a charge may be levied by them.

Click on the links below to find out more about our sheltered housing complexes:

Airdrie - St Andrews Gardens

Cambuslang - Glen Park Gardens & Peel Court

Cumbernauld - Ben Lui Place & Glen Lyon Court

Denny – Albany Court

Falkirk – Castings House

Glasgow – Kenmuir Court & Claddens Place

Grangemouth – Morar Court

Kirkintilloch- Kilsyth Road

Lochwinnoch – Glen Park Road

Page last updated on Wednesday, 23 July 2008